Privacy Policy
Last updated: 4/21/2026
Data Protection Overview
Basin Body ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
As a German-based company, we comply with the General Data Protection Regulation (GDPR) and German data protection laws (BDSG).
Information We Collect
Personal Information
- • Name and contact information (email, phone number)
- • Health information relevant to pelvic floor therapy
- • Insurance information for coverage verification
- • Payment information (processed securely by third parties)
Technical Information
- • IP address and browser information
- • Website usage data and analytics
- • Cookies and similar tracking technologies
How We Use Your Information
Service Provision
- • Providing pelvic floor coaching services
- • Scheduling and conducting sessions
- • Processing insurance claims
- • Customer support and communication
Website Improvement
- • Analyzing website usage patterns
- • Improving user experience
- • Technical maintenance and security
- • Marketing and communication (with consent)
Cookie Policy
We use cookies to enhance your browsing experience and provide personalized services. You can manage your cookie preferences at any time using our cookie settings.
Necessary Cookies
Essential for website functionality and cannot be disabled.
Analytics Cookies
Help us understand website usage and improve our services.
Marketing Cookies
Used for personalized advertising and campaign tracking.
Functional Cookies
Enable enhanced features like video players and chat widgets.
Your Rights Under GDPR
Access & Portability
Request a copy of your personal data and transfer it to another service.
Rectification
Correct inaccurate or incomplete personal data.
Erasure
Request deletion of your personal data under certain circumstances.
Objection
Object to processing of your data for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- • SSL encryption for data transmission
- • Secure data storage with access controls
- • Regular security audits and updates
- • Staff training on data protection
Contact Information
Data Controller
Data Protection Officer
For questions about data protection, contact our Data Protection Officer at:dpo@pelvida.de
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.